Sales

Overview:

Focused on the art and science of selling, this course explores sales techniques, customer relationship management, and effective communication strategies.

Participants will learn how to identify customer needs, negotiate successfully, and build long-lasting client relationships.

Topics:

• Sales Fundamentals and Techniques
• Customer Relationship Management (CRM)
• Effective Communication in Sales
• Sales Negotiation Skills
• Building and Managing Client Relationships
• Sales Metrics and Performance Evaluation